Privacy Policy

Last updated: August 31, 2026

Frontleap respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit our marketing website, contact us or request a demo.

This policy applies to the Frontleap website. It is separate from any terms or privacy provisions that may apply to Frontleap products or customer agreements.

Information we collect

Depending on how you interact with our website, we may collect:

• Information you provide to us, such as your name, business email address, company, job title and any information included in a contact or demo request.

• Website and device information, such as pages visited, referral source, browser and device information, approximate location and identifiers used to understand website usage.

• Business visitor information, where permitted and with your consent, such as professional identity, company information and website activity.

We only collect information that is reasonably necessary for the purposes described below.

How we use your information

We may use personal information to:

• Respond to questions, contact requests and demo requests;

• Communicate with prospective customers and business partners;

• Operate, maintain and secure our website;

• Understand how visitors use our website and improve our content and marketing;

• Identify organizations or business professionals showing interest in Frontleap, where permitted and with the appropriate consent.

Analytics

With your consent, we use Google Analytics 4 (GA4) to understand how visitors interact with our website.

Google Analytics may collect information such as session activity, pages viewed, approximate location, browser and device information, referral information and a pseudonymous browser identifier.

Analytics is disabled by default and is only activated after you consent to Analytics cookies.

Business visitor identification

With your consent, Frontleap may use RB2B for business visitor identification for visitors located in the United States.

RB2B may process information such as IP address, browser information, referring and visited pages, visit timestamps and identifiers used to match a visitor with professional information. When a match is available, Frontleap may receive information such as a visitor's name, job title, company, professional profile, location and email address.

RB2B is disabled by default and is only activated after you consent to Marketing cookies.

Frontleap does not use RB2B for person-level identification of visitors located outside the United States.

Cookies and similar technologies

Our website uses essential technologies required for the website and privacy controls to function.

Optional technologies are disabled by default.

You may choose separately whether to allow:

• Analytics — website measurement through Google Analytics;

• Marketing — business visitor identification through RB2B.

You can accept, refuse or change these choices at any time through Cookie Settings in the website footer.

If you close the consent banner without making a choice, optional tracking technologies remain disabled.

We store your consent preferences locally in your browser so that we can remember your selection.

Service providers and transfers outside Québec

We use service providers to operate our website and provide the services described in this policy, including providers such as Webflow, Google and RB2B.

Some of these providers may process or store information outside Québec, including in the United States. Personal information processed in another jurisdiction may be subject to the laws of that jurisdiction.

We limit the information shared with service providers to what is reasonably necessary for the services they provide.

Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, contractual or operational requirements.

Retention periods may vary depending on the type of information and its purpose. When information is no longer required, we securely delete it or otherwise dispose of it in accordance with our privacy practices and applicable law.

You may contact our Privacy Officer for information about the retention period applicable to your personal information.

Security

Frontleap uses reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, loss or modification.

Access to personal information is limited to people who require it for their responsibilities.

Your privacy rights

Subject to applicable law, you may request:

• Access to personal information we hold about you;

• Correction of inaccurate or incomplete information;

• Withdrawal of consent where processing is based on consent;

• Information about how your personal information is used and disclosed;

• Portability of certain personal information, where applicable;

• The exercise of any other privacy rights available to you under applicable law.

You may also submit a question or complaint regarding Frontleap's handling of your personal information.

Withdrawing consent does not affect processing that occurred before your consent was withdrawn.

Changes to this policy

We may update this Privacy Policy as our practices, technologies or legal obligations evolve.

The date at the top of this page indicates when the policy was last updated. Where required by law, we will provide appropriate notice of material changes.

Privacy Officer

Questions, requests or complaints concerning privacy may be sent to:

David Dupont

Privacy Officer / Responsable de la protection des renseignements personnels