TERMS AND CONDITIONS OF USE
Last modified on august 21, 2026
These Terms and Conditions of Use (the “TCU”) govern your access to and use of the Services and constitute a legally binding agreement between you and Frontleap Software Inc. (the “Company”). By signing a Order Form, clicking on a box indicating your acceptance, creating an Account, or accessing or using our Services,you confirm that you have read, understand, and agree to be bound by all of these TCU and any additional terms, rules, and conditions issued by the Company from time to time. These TCU become effective upon the occurrence of the first of the following events: (i) opening an Account; or (ii) signing a Order Form (the “Effective Date”). If you do not agree or cannot fulfill the obligations described in these TCU, please do not use our Services.
The Company may make changes to the TCU from time to time. Changes will be communicated by posting the revised TCU on this page, along with the date of the last revision. These updates are effective upon posting and become binding thirty (30) days after posting. You will be notified of these changes, and by continuing to access or use the Services after receiving such notification, you acknowledge and agree to the modified terms.
In the event of any conflict or inconsistency between certain provisions of the Order Form and these TCU, the provisions of the Order Form shall prevail and take precedence, but only for the purpose of the conflict or inconsistency.
You represent to the Company that you are legally able to enter into these TCU. If you are entering into these TCU on behalf of an entity, you represent to the Company that you have the legal authority to bind that entity. Access to the Services in violation of local laws is at your own risk. You will comply with these TCU and applicable laws.
1. SERVICES
1.1. Use and Access to the Services
Subject to the Customer paying all Fees, if applicable, and complying with the TCU, the Company grants the Customer a worldwide, non-exclusive, non-transferable, and non-sublicensable license during the Term of the TCU (as defined in paragraph 7.1 ) to use the Services. The Customer may allow its Users, if applicable, to use the Services for this purpose.
1.2. Subscription Service
Where provided for in the Order Form, the Customer may subscribe to the Services by selecting a Subscription Plan and a Subscription Term. Access to the Services requiring a Subscription Plan is granted for the selected Subscription Term. Unless terminated in accordance with these TCU, the Subscription Plan shall automatically renew on the same terms for successive periods of the same duration, unless one Party provides the other Party with written notice that it does not wish to renew the Subscription Plan at least thirty (30) days prior to the end of the Subscription Term.
1.3. Services or Products Sold Individually
When specified in the Order Form, one-time purchases provide access to the relevant Services for the Term of the TCU, until terminated by either Party in accordance with these TCU. These Services are not subject to automatic renewal and do not involve any recurring fees, unless otherwise specified in the Order Form.
1.4. Service Features and Availability
The prices, features, and options of the Services depend on the selections made in the Order Form, as well as any changes initiated by the Customer. The Company does not represent or warrant that any particular Service will be offered indefinitely, and to the fullest extent permitted by applicable law, reserves the right to modify the Fees (as defined below), payment terms, features, or options of any Service or to introduce new fees, upon reasonable notice from the Company to the Customer when necessary.
1.5. Updates
The Customer acknowledges that the Services are subject to ongoing updates, which may include fixes, upgrades, and functional improvements. In addition, the Company may perform scheduled or emergency maintenance. Where possible, the Company will notify the Customer in advance. Although the Company will endeavor to keep such unavailability to a minimum, the Company shall not be liable for any loss or damage, pecuniary or otherwise, resulting from the interruption of the Services, and disclaims all liability in this regard.
2. COMPENSATION
2.1. Fees
By entering into an Order Form with the Company and using the Services, the Customer agrees to pay all applicable fees set forth in the Order Form and in these TCU (as well as all applicable taxes), including, without limitation, Subscription Fees and One-Time Purchase Fees (as defined in paragraph 2.3) (the “Fees”). Fees are non-refundable.
2.2. Subscription Fees
Where applicable, the Subscription Fees vary depending on the Subscription Plan chosen, the Subscription Term, and the options selected, as well as any subsequent changes. Unless canceled or terminated in accordance with these TCU, any Subscription Plan will automatically renew at the then-current rates. The Company may change its rates upon reasonable notice, in which case the new rates will apply upon the next renewal. You may cancel your Plan at any time; access to the Services will remain active until the end of the Subscription Term already paid for, and no additional fees will be charged for that period.
2.3. One-time purchase fees
Where applicable, Services purchased individually are billed once at the price indicated on the Order Form (the “One-Time Purchase Fee”). Unless otherwise specified, no recurring fees apply.
2.4. Payment Method
Fees are payable by any payment method designated by the Company. You hereby authorize the Company to charge the appropriate payment method for all Fees, including through payment service providers.
2.5. Billing
Unless otherwise specified, the Company will invoice the Customer for the Services provided at the end of each month. Invoices are due within thirty (30) days of receipt. In addition to all other rights or remedies available to the Company, any amount not paid by the Customer when due shall bear interest at the lower of 1.5% per month (18% per annum) or the maximum rate permitted by law.
2.6. Incorrect or Incomplete Payment
If any amount owed by the Customer under these TCU is more than thirty (30) days past due from the date of the relevant invoice, the Company may, without limiting its other rights and remedies, suspend the Services provided to the Customer until such amounts have been paid in full. It is understood that any unsuccessful payment may result in termination of the Services in accordance with paragraph 7.2 .
2.7. Taxation
All fees published in the Services are exclusive of any taxes, fees, or duties imposed by any governmental authority. The Company may collect certain taxes on behalf of governmental authorities in certain jurisdictions. You are solely responsible for the payment of all sales, use, value-added, and other taxes, duties, or levies currently imposed or that may be imposed in the future by any governmental authority in connection with your use of the Services.
3. CONDUCT
3.1. Restrictions on Use
You agree to be solely responsible for your conduct and that of Users, if any, or any third party to whom you have provided access to the Services, directly or indirectly, in connection with the use of the Services and Documentation, whether such access or use is authorized under these TCU or not. Any unauthorized use of the Services may result in the termination of your rights to use the Services in accordance with the paragraph 7.2 . You agree to comply with the TCU and not to (and not to attempt to) directly or indirectly, alone or with another party: (i) license, sublicense, sell, rent, transfer, grant, distribute, share, or allow third parties to use rights or commercially exploit the Services and Documentation in any form to another party; (ii) use the Services or Documentation in a manner that would violate the TCU or applicable law; (iii) reverse engineer, decompile, disassemble, or attempt to discover the source code, object code, or underlying structure, ideas, know-how, or algorithms related to the Services (except to the extent that such restriction is prohibited by applicable law); (iv) upload, introduce, or use the Services to distribute any viruses or other malicious code, or transmit large amounts of data in a manner that could have an adverse effect on the Services; (v) copy, reproduce, aggregate, republish, download, publish, publicly display, encode, translate, transmit, distribute, sell, license, sublicense, or otherwise exploit or use for any purpose the Services and the Company Documentation, including all of the Company’s Intellectual Property Rights; or (vi) commit any act, omission, or use of the Services that the Company, in its sole and reasonable discretion, deems inappropriate, abusive, harmful, contrary to the spirit or purpose of the Services and these TCU, or otherwise unacceptable.
3.2. Account Management
The Customer is responsible for all actions and inactions of its Users, if any, or third parties to whom it has granted access to the Services, treating them as if they were its own actions or inactions. Maintaining control of the Account, including the confidentiality of login credentials, is the responsibility of the Customer.
4. CONFIDENTIALITY
The receiving Party shall not disclose or use any Confidential Information of the disclosing Party for purposes outside the scope of these TCU, unless prior written consent has been obtained from the disclosing Party. The receiving Party agrees to protect the confidentiality of the disclosing Party’s Confidential Information in the same manner as it protects the confidentiality of its own proprietary and confidential information of a similar nature (but in no event with less than reasonable care). If the Receiving Party is compelled by law to disclose Confidential Information of the Disclosing Party, it shall provide the Disclosing Party with prior notice of such compelled disclosure (to the extent permitted by law) and reasonable assistance, at the expense of the Disclosing Party, if the Disclosing Party wishes to contest the disclosure. If the receiving Party discloses or uses (or threatens to disclose or use) any Confidential Information of the disclosing Party in violation of the confidentiality protections provided herein, the disclosing Party shall have the right, in addition to any other remedies available to it, to seek an injunction to prevent such acts, the Parties specifically acknowledging that any other available remedies may be inadequate.
5. ACCESS TO EXTERNAL RESOURCES
5.1. External Links
From time to time, the Company may provide links to other websites or services. Links shared through the Services may take you to websites or services not covered by these TCU. When you access third-party resources on the Internet in this manner, you do so at your own risk. The Company assumes no responsibility for your use of these other websites or services or for the protection of your privacy on these other websites or services. The Company makes no representations or warranties regarding the content of the websites or services to which it provides a link, or the products or services available on those websites, or the third parties that operate those websites.
5.2. Third-Party Services
The Company reserves the right to discontinue providing certain features that constitute the Services, without notice, if, for example, a Third-Party Service is unavailable or incompatible with the Services. Third-Party Services are not guaranteed or supported by the Company. Third-party Services and their features may be available, but this is not guaranteed. In addition, by activating a third-party Service, you authorize the Company to transfer Customer Data to the third-party provider of that third-party Service in accordance with the operation of that third-party Service.
6. DATA AND INTELLECTUAL PROPERTY
6.1. Customer Data
The Customer owns all rights, titles, and interests (including all Intellectual Property Rights) in the Customer Data. The Customer grants the Company a non-exclusive, worldwide, fully paid-up, royalty-free license to host, use, copy, reproduce, display, store, process, and transmit Customer Data, as well as the right to sublicense these rights to service providers for the purpose of providing the Services, and only to the extent necessary. During the Term of the TCU and thereafter, the Company may use, copy, modify, adapt, translate, create derivative works, distribute, and display the Customer Data, provided that it is aggregated or de-identified, for commercial purposes, including, without limitation, to develop, improve, and support the Services, all in accordance with applicable law.
6.2. Company Ownership
You acknowledge and agree that the Company and/or its licensors own all rights, title, and interest, including Intellectual Property Rights in and to (i) the Services, and (ii) anything developed or delivered by or on behalf of the Company under these TCU, the Content, and the Documentation. You acknowledge and agree that the Services, Content, and Documentation are made available and not sold, and that, except as expressly stated herein, these TCU do not grant you any rights to, under, or in any Intellectual Property Rights (whether registered or unregistered), or any other rights or licenses with respect to the Services, Content, or Documentation. All Content and Intellectual Property Rights therein are owned, controlled, used, or licensed by the Company and are protected by all Intellectual Property Rights laws. You may not remove, modify, or obscure any Intellectual Property Rights notices incorporated in or accompanying the Services, Content, and Documentation.
6.3. Feedback
If you choose to share suggestions for improving the Services with the Company (the “Feedback”), you irrevocably assign to the Company all rights, title, and interest therein, including moral rights, which you waive to the extent permitted by law. The Company may use the Feedback freely and without restriction, without any obligation to compensate you. You agree to provide reasonably assistance necessary to enable the Company to protect its rights in the Feedback.
7. TERM AND TERMINATION OF THE TCU
7.1. Term
These TCU shall become effective on the Effective Date and shall remain in effect for an indefinite period, unless terminated earlier in accordance with the terms hereof (the “Term of the TCU”).
7.2. Termination by the Company
Without limiting any other provision of these TCU, if the Customer materially breaches the terms and conditions set forth in the TCU or any applicable law or regulation, and fails to remedy the breach within ten (10) days of receiving written notice from the Company, the Company reserves the right to deny access to and use of the Services, including, but not limited to, blocking certain IP addresses. In such circumstances, the Company may terminate these TCU, terminate your use or participation in the Services, or delete your Account without warning, at its sole discretion. The Customer’s obligation to pay any outstanding Fees, including Subscription Fees until the end of the Subscription Term, if applicable, shall remain in full force and effect and shall survive termination, and the Customer shall not be entitled to a refund of any prepaid Fees, if applicable.In addition, the Company reserves the right to terminate these TCU and delete the Customer’s Account, if any, unilaterally if the Account remains inactive for a continuous period of more than two (2) years. The Company may, but is not obligated to, provide reasonable notice to the Customer prior to deleting the Account for inactivity.
7.3. Termination by the Customer
The Customer may terminate its subscription to the Services by canceling the Services and/or deleting the Account, such termination not derogating from the Customer's obligation to pay the applicable Fees. In the event that the Customer has a Subscription Plan, unless otherwise mutually agreed between the Customer and the Company in a written instrument, the effective date of such termination shall be the expiration of the current Subscription Term, and the Customer’s obligation to pay the Subscription Fees until the end of such Subscription Term shall remain in full force and effect, and the Customer shall not be entitled to a refund for any Subscription Fees paid in advance.
7.4. Effect of Termination
Upon effective termination of these TCU, all rights and licenses granted to you by the Company under these TCU shall be terminated. Termination by either Party of these TCU is without prejudice to any other remedy it may have at law or in equity and does not relieve either Party of its liability for breaches occurring prior to the effective date of termination. Neither Party shall be liable to the other for damages resulting solely from the termination of the TCU in accordance with its provisions.
7.5. Post-Termination Obligations; Recovery of Customer Data
Upon termination of the Services in accordance with these TCU, and to the extent that the Company holds Customer Data, the Company will make such Customer Data available to the Customer for electronic retrieval for a period of thirty (30) days following the date of termination. After this period, the Company may delete all Customer Data, and the Company shall have no obligation to the Customer to continue to store the Customer Data.
8. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.
9. LIMITATION OF LIABILITY
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE TCU AND TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE TO THE CUSTOMER FOR ANY SPECIAL, INDIRECT, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH THESE TCU, THE SERVICES OR ANY SPECIAL OR SUBSEQUENT MODIFICATIONS TO THE SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST SAVINGS OR ANY DAMAGES RESULTING FROM LOSS OF USE, LOSS OF CONTENT OR LOSS OF DATA. FURTHERMORE, THE COMPANY’SAGGREGATE LIABILITY TO THE CUSTOMER FOR DIRECT DAMAGES ARISING OUT OF OR RELATED TO THESE TCU, THE SERVICES, OR ANY SPECIAL OR SUBSEQUENT MODIFICATIONS TO THE SERVICES SHALL IN NO EVENT EXCEED THE FEES PAID BY THE CUSTOMER TO THE COMPANY DURING THE 12-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. MULTIPLE CLAIMS WILL NOT EXPAND THIS LIMIT.
10. INDEMNIFICATION
10.1. Indemnification by the Customer
Customer shall defend the Company, its affiliates, and their shareholders, officers, directors, employees, and agents (“Company Indemnified Parties”) against any claim, demand, suit, or proceeding brought against a Company Indemnified Party by a third party (a “Claim”), and shall indemnify and hold harmless the CompanyIndemnified Parties from and against any loss, claim, damage, cost, expense, and other liabilities (including reasonable attorneys’ fees and expenses) incurred by any Company Indemnified Party arising directly or indirectly from such Claim; provided that the Company Indemnified Parties: (i) promptly give the Customer written notice of the Claim; (ii) give the Customer sole control over the defense and settlement of the Claim (provided that the Customer may only settle a Claim if the settlement unconditionally releases the Company Indemnified Parties from all liability); and (iii) provide the Customer with all reasonable assistance, at Customer’s own expense.
11. MISCELLANEOUS
11.1. Entire Agreement
The TCU, together with the Order Form, constitute the entire agreement between you and the Company with respect to your use of the Services, superseding any prior agreement between you and the Company.
11.2. Applicable Laws and Jurisdiction
USE OF THE SERVICES IS GOVERNED BY AND INTERPRETED IN ACCORDANCE WITH THE LAWS OF THE PROVINCE OF QUEBEC AND THE FEDERAL LAWS OF CANADA APPLICABLE IN THE PROVINCE OF QUEBEC, WITHOUT REGARD TO CONFLICT OF LAWS PROVISIONS. YOU AGREE THAT ANY LEGAL ACTION OR PROCEEDINGS BETWEEN YOU AND THE COMPANY WILL BE BROUGHT EXCLUSIVELY IN THE COURTS LOCATED IN THE JUDICIAL DISTRICT OF QUEBEC (QUEBEC), CANADA. THE FOREGOING CHOICE OF JURISDICTION SHALL NOT PREVENT THE COMPANY FROM SEEKING AN INJUNCTION REGARDING A VIOLATION OF INTELLECTUAL PROPERTY RIGHTS, NOR FROM SEEKING ENFORCEMENT OR RECOGNITION OF ANY JUDGMENT OR ORDER IN ANY APPROPRIATE JURISDICTION.
11.3. Notice
If you have any complaints or requests for information regarding the Services, please contact the Company at the following email address: [● ] .
11.4. Invalidity of a Provision
If any provision of the TCU is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall not affect or impair the validity, legality, or enforceability of the remaining provisions of the TCU.
11.5. Survival
All provisions of these TCU that by their nature should reasonably survive termination of the TCU, including, without limitation, the provisions 4, 8, 9, and 10 of these TCU, shall survive termination of the TCU.
11.6. Assignment
These TCU, and the Customer’s rights and obligations hereunder, may not be assigned, subcontracted, delegated, or otherwise transferred by the Customer without the prior written consent of the Company, and any attempted assignment, subcontracting, delegation, or transfer in violation of the foregoing shall be null and void. The Company may assign these TCU, as well as its rights and obligations hereunder, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets related to the Services, without the prior written consent of the Customer.
11.7. No waiver
The failure of either Party to act or delay in acting with respect to any breach or non-exercise of any right under the TCU shall not constitute a waiver of such performance or right.
11.8. Force Majeure
A Party shall in no event be liable for any failure or delay in the performance of its obligations hereunder (except for payment obligations) arising directly or indirectly from a force majeure event. It is understood that the Party experiencing a force majeure event will use reasonable efforts in accordance with accepted practices to resume performance of its obligations as soon as possible under the circumstances.
11.9. Successors and Assigns
All obligations set forth in the TCU are binding and apply in favor of the respective successors and assigns of the Parties.
12. DEFINITIONS
12.1. “Account” means an account dedicated to you and the Users, if applicable, for access to and use of the Services;
12.2. “Confidential Information” means all confidential and proprietary information of one party (the “Disclosing Party”) disclosed to the other party (the “Receiving Party”), orally or in writing, that is designated as confidential or that should reasonably be considered confidential given the nature of the information and the circumstances of the disclosure, including, but not limited to, the terms and conditions of these Terms and Conditions and the Services. Confidential Information does not include information (i) that is or becomes publicly known without breach of any obligation to the Disclosing Party; (ii) that was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation to the Disclosing Party; (iii) was independently developed by the receiving Party without breach of any obligation to the disclosing Party; or (iv) is received from a third party without breach of any obligation to the disclosing Party;
12.3. “Content” means, without limitation, any information, code, data, functionality, website design, text, software, music, audio content, photographs, graphics, videos, messages, tags, and/or other materials;
12.4. “Customer” means an individual, organization, company, or any other legal entity that benefits from the provision of Services by the Company;
12.5. “Customer Data” means all data stored by or on behalf of the Customer, or at the Customer's request, in the Services. Customer Data also includes Content added by a User, if applicable. To the extent that such Content is stored in, or transferred to, the organizational page of the Account, such Content will be considered Customer Data;
12.6. “Documentation” means all manuals, instructions, or other documents or materials that the Company may provide or make available to you, in any form or medium, that describe the functionality, components, features, requirements, or fees related to the Services. Documentation does not include content posted in user or community forums;
12.7. “Intellectual Property Rights” means all patents, invention rights, utility models, copyrights and related rights, trademarks, service marks, trade names, company names and domain names, rights to goodwill or recourse for unfair competition, unfair competition rights, design rights, software rights, database rights, topography rights, rights in confidential information (including know-how and trade secrets), and any other intellectual property rights, whether registered or unregistered, including all applications, renewals, or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world, as well as all claims for damages arising from past, present, or future infringements of the foregoing, with the right, but not the obligation, to bring legal action and collect such damages for said use or infringement of these rights;
12.8. “Order Form” means any order form, purchase order, renewal notice, subscription form, or other commercial document of a similar nature that the Company and the Customer may agree upon from time to time and by means of which the Customer, whether in paper or electronic form, will purchase certain services;
12.9. “Parties” means collectively the Company and the Customer, and “Party” means individually either one of them;
12.10. “Services” means all software applications made available by the Company through its various platforms;
12.11. “Subscription Fees” means all fees associated with a Customer’s Subscription Plan, if any;
12.12. “Subscription Term” means the period of time during which the Customer has agreed to subscribe to the Services via a Subscription Plan, if applicable;
12.13. “Subscription Plan” means the applicable subscription level comprising the bundled features and services, as detailed herein and in the applicable Documentation, if any;
12.14. “Third-Party Services” means any third-party service, connection, data, software, application, or integration that interoperates with the Services and is provided or made available by you or a third party; and
12.15. “User” means any person authorized by the Customer to access the Services, if applicable. Each User must use a unique identity to access and use the Services, and may only access them to the extent that such Services are made available to the Customer.