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Frontleap is the execution layer that runs alongside your ERP. Your ERP stays the system of record; Frontleap is where the work actually happens — order entry, product search, inventory lookup, document access — in an interface built for the people doing it. Nothing is duplicated and nothing is replaced: we hold the last 20% of the ERP, the part your teams currently handle with spreadsheets, email and workarounds.

No. Frontleap runs alongside your existing ERP, without modification to your core systems. Your ERP keeps operating exactly as before, and your IT team keeps full control of its configuration and security. We don't rip and replace anything — we sit on top and send clean, validated transactions back into the system of record.

Most deployments run one to three months, in three steps: connecting to your existing systems, configuring the workflows your business actually uses, then a pilot with one team before wider rollout. We deploy progressively — one location or department first, expanding once it's proven. No disruption to daily operations.

Yes. Single sign-on with your existing identity provider, role-based access controls, encrypted transmission. We don't store your sensitive business data — we read it in real time from your secured systems. Everything stays inside your existing security perimeter and compliance frameworks.

Order entry and modifications, product search and inventory lookup, quote generation, returns and credits, customer account management, access to specs and pricing documents, multi-location stock visibility. In practice: anything where someone has to jump between screens or systems to get one job done.

Because the problem isn't your ERP — it's the distance between it and the people using it. ERP projects deliver the system of record; they rarely deliver adoption at the counter. Frontleap runs independently of your ERP version, so it doesn't break with upgrades, and your teams are productive in a fraction of the usual ramp-up.

Yes, any device with a browser. Desktop, tablet, phone. The interface adapts to the screen, and works with the hardware already on your floor, like scanners and receipt printers. Your teams can look up stock, build orders and process transactions from anywhere in the building.

AI-assisted order entry uses AI to interpret an incoming customer request, map it to the products and information stored in SAP, identify missing or uncertain information, and prepare the sales order before a representative approves it. With Frontleap, the AI works alongside the existing ERP rather than replacing it. SAP remains the system of record, while Frontleap handles the operational work required to turn an unstructured customer request into a clean, validated transaction.

Frontleap reads the customer request from an email, PDF or information captured during a call and identifies the products, quantities and other order details it can determine. It then resolves those details against your catalogue and relevant ERP context, including stock, pricing, customer information and previous orders. Instead of guessing when information is unclear or missing, Frontleap surfaces the exception to the representative. The rep reviews the prepared order and approves the clean transaction before it reaches SAP.

Yes. Frontleap is designed for the gap between how customers describe products and how those products are represented in the ERP. A customer may use an abbreviation, an old part number, a local nickname or a description such as “the usual 12 inch.” Frontleap uses catalogue information and operational context to resolve that language to the appropriate product. When there is not enough information to make a reliable match, it asks the representative rather than silently selecting a material.

Frontleap can use the information surrounding the transaction — including catalogue data, inventory, pricing, customer account information, previous orders and business context — to prepare the order before it reaches SAP. The objective is not simply to extract fields from a document. It is to determine whether the order is ready to process and identify what still requires a human decision. Missing information, uncertain matches, pricing questions and other exceptions remain visible to the representative for review.

Frontleap is designed around human approval where a business decision is required. The AI prepares the order, resolves what it can from your systems and operational knowledge, and isolates the exceptions that genuinely need attention. The representative can then review, correct and approve the result before the validated transaction is sent to SAP. This allows teams to automate repetitive order preparation without asking an AI system to make business decisions that should remain with the people operating the desk.

No. Frontleap runs alongside SAP rather than replacing it. SAP remains the system of record for the transaction, while Frontleap provides an execution layer where frontline teams can prepare orders and make operational decisions. This separation means the order desk can get a simpler, task-oriented workspace without turning the initiative into another ERP replacement project. Frontleap connects to the existing enterprise environment and sends validated transactions back to the system of record.

A typical Frontleap deployment runs approximately one to three months. The process starts by connecting the relevant enterprise systems and modelling the workflows, terminology and rules used by the order desk. Frontleap can then be introduced with one team, location or workflow before expanding more broadly. The objective is to prove the workflow against the customer’s own operating baseline rather than require a large transformation program before the order desk can start using the product.